Refund Policy

Last updated October 23, 2026

A paid link is created the moment your payment goes through, and it starts working right away. Still, if something is not right, we will fix it.

You get a full refund when

• you were charged but no link was created;
• you were charged twice for the same link;
• you picked the wrong level by mistake, and you tell us within 7 days, before the link has received any clicks. We can also switch it to the right level instead.

How to ask

Write to contact@peume.com from the email of your account, within 14 days of the payment, with the link concerned. We answer within a few working days. Refunds go back to the card you paid with; your bank may take 5 to 10 days to show it.

When we cannot refund

A link that has been used (it has received clicks) cannot be refunded just because it is no longer needed: you can delete it at any time. Links disabled because they broke our Terms of Use are not refunded.